I just walked in to have my fall coat dry cleaned and to have a satin dress altered.. after she put several holes and pulls in the satin material right at the top front of the dress I politely asked that she not make any more damage to the dress and left the store with my brand new, never word dress with several holes and pulls in the most obvious of places. If you are smart enough to read a review prior to going to a business - please find a different place, any place, and pay them any money, but just dont come here.