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Grove Memorial Chapel

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Funeral Directors

1199 S Arlington Heights Rd, Elk Grove Village, IL 60007

847-640-0566

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1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
Jimmy S.

09/20/17

Provided by DexKnows
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UNFORGIVABLE

STAY AWAY FROM THIS COMPANY UNLESS YOU WANT YOUR DECEASED FAMILY MEMBERS DISRESPECTED THIS WAY

I live out of state and just found out 11 years after dealing with Grove Memorial Chapel and paying over 4k dollars that they never engraved the headstone with the death date..

They promised me this would be done in the spring since he was buried in the winter and they never did engrave the headstone..

They said I never paid them for that.service, keep in mind they were paid over 4,000 dollars.for them to bury his ashes,

When I found out a few days ago this was not completed I called TONY at Grove Memorial Chapel only to find out they needed another $250 dollars to complete what they should have done 11 years ago, how do you miss something like this?

It's not about the money, it's about the disrespect they showed for the deceased by leaving his headstone without a death date for 11 years.

I am absolutely livid... I wouldn't bring a deceased gerbil to this funeral home knowing what I know now.

Shame on you TONY and SHAME on you Grove Memorial Chapel.

Today I have contracted with a Monument Company
to finish the job Grove Memorial Chapel never did. .

UNFORGIVABLE

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J
Jimmy S.

09/20/17

review count2photo count0

STAY AWAY FROM THIS COMPANY UNLESS YOU WANT YOUR DECEASED FAMILY MEMBERS DISRESPECTED THIS WAYI live out of state and just found out 11 years after dealing with Grove Memorial Chapel and paying over 4k dollars that they never engraved the headstone with the death date.. They promised me this would be done in the spring since he was buried in the winter and they never did engrave the headstone.. They said I never paid them for that.service, keep in mind they were paid over 4,000 dollars.for them to bury his ashes, When I found out a few days ago this was not completed I called TONY at Grove Memorial Chapel only to find out they needed another $250 dollars to complete what they should have done 11 years ago, how do you miss something like this? It's not about the money, it's about the disrespect they showed for the deceased by leaving his headstone without a death date for 11 years.I am absolutely livid... I wouldn't bring a deceased gerbil to this funeral home knowing what I know now. Shame on you TONY and SHAME on you Grove Memorial Chapel. Today I have contracted with a Monument Companyto finish the job Grove Memorial Chapel never did. .UNFORGIVABLE

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C
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05/14/09

Provided by DexKnows
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Thank You

Words are not enough to express our family's appreciation for all you have done for us. We have used your funeral home since you first opened in 1976. Everytime, you have been there for us. Your staff is wonderful and have been so helpful also.Thank you for all you do, you are an asset to our community.The Kucik Family

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DETAILS
General Info
Grove Memorial Chapel has been around since 1976 and is ready to help you plan a customized service for your loved one who has passed. The main goal of the funeral home is to remove any unnecessary burden from families as they are mourning a loss. They design the funeral home to be like a second home with traditional architecture and a tasteful design. The facility is warm, comfortable, and family-oriented. You can find comfort instead of stress when planning a funeral arrangement with a trusted team. Grove Memorial Chapel will take care of urgent needs or pre-planning when you visit the funeral home. Take a tour at 1199 S Arlington Heights Rd Elk Grove Village, IL 60007. And then call (847) 640-0566 to schedule your initial appointment.
Extra Phones

Phone: 224-698-1880

Fax: 847-640-0569

TollFree: 800-662-4357

Hours
Regular HoursMONDAY-SUNDAY
Category
Funeral Directors
Services/Products
Pre-Planning, Cremation, Visitation, Funeral Service, Memorial Service, 24 Hour Availability
Payment Options
Location
Free Parking Lot
Amenities
Funeral Services & Planning
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