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Thornton & Grooms

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Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Quality-Indoor

24565 Hallwood Ct, Farmington, MI 48335

248-644-7810

CLOSED NOW: 
Today: Closed

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REVIEW SUMMARY

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5
245 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
M
mccannkarp

08/12/15

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I had a plumbing inspection today by Kevin. He was efficient, pleasant and thorougly explained options. Good work.

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anonymous

06/17/15

As always Thornton and grooms did a fine job. We are completely satisfied with teir work.

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anonymous

06/16/15

best company we have worked with through all of our homes

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anonymous

06/01/15

Brian came out today to service my air conditioners and he was very professional and explained things thoroughly. Good job!

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anonymous

05/13/15

Thorton & Grooms service man, Yusef Zindani, did an excellent job reviewing and assessing the condition of my central AC system. In a very detailed fashion, he took me through all the the entire evaluation identifying the good things and the potential challenges I can expect.. I'd recommend him to anyone.

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anonymous

04/19/15

Thank you Bill and Tyler for your step by step efforts to clear our drain. We are hoping the first and the simplest will continue to work. We appreciated your professionalism and kindness.

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anonymous

04/07/15

Our technician, Brian M., has made two calls to our home. His professional manner shows through as he carefully explains his diagnosis. After analyzing the situation he methodically goes about correcting the problem. His professionalism falls right in line with other T/G technicians who have worked at our home.

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anonymous

02/25/15

As usual, great service from Thornton & Grooms. Came when they said they would, thorough diagnosis of the problem and then a very professional solution to the problem. The service person was courteous, neat in his work and very professional. Whenever I have a problem of issue which then can 'fix', I call them. Never been disappointed.

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tmjbookkeeping

02/17/15

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On the coldest night of the year our furnace went out. We called Thorton & Grooms as a new customer at 11:30 on a Sunday night. We were told that they did not always make emergency calls for new customers, that it was up to the technician. Yusef called us back and said he was at another job, but would come over as soon as he was done. Got to our house at 1:30 am. Figured out the problem, but didn't have the correct part on the truck. At 8 am he went and picked up the part and returned to our house. I asked him if he ever sleeps - he told me that he promised me he would have the part to us as soon as possible. I felt like we were treated more like family then a customer. He was very professional and knowledgeable. Would highly recommend Thornton & Grooms and especially Yusef.,

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anonymous

02/17/15

I was serviced by Yusef Zindani, he was excellent. nice man. Thanks for your service. Ziad

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anonymous

02/17/15

Yusef was thorough, polite, and very professional. He carefully explained what he was doing and provided insight into the items that will need attention in the future. Highly recommended!

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anonymous

12/23/14

We were happy with the service we received from Thornton & Grooms.

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anonymous

10/10/14

Mark Stoll serviced my boiler/heating unit on October 9, 2014 between 9:00 and 10:00 am and it appears that he did an excellent job making a repair and putting the unit back into service. He was a pleasure to work with.

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anonymous

10/10/14

Mark Stoll serviced my boiler/heating unit on October 9, 2014 between 9:00 and 10:00 am and it appears that he did an excellent job making a repair and putting the unit back into service. He was a pleasure to work with.

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anonymous

10/10/14

Mark Stoll serviced my boiler/heating unit on October 9, 2014 between 9:00 and 10:00 am and it appears that he did an excellent job making a repair and putting the unit back into service. He was a pleasure to work with.

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anonymous

09/08/14

I had an appointment for 4pm to 8pm. Never received a called to say the repairman would be late until 8:20pm, after several calls to the office, ( which was closed at this time ) to say that he could arrive between 9:00 - 9:30 pm. No way to do business!

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anonymous

05/25/14

Yusef did a great job. Not easy to explain costly repairs, but appreciated his honesty. We have an older home so we know it comes with some problems. We would rather head them off early than wait until a disaster like a water meter not shutting down the a/c unit causing water damage to our kitchen. Thanks for catching that.

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D
dora623

05/23/14

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I have been using Thornton and Grooms for years. Today Yusef came and did an air conditioning check before the summer. He was an absolute professional. On a scale of 1-10, Yusef was a 15. Thank you!

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anonymous

05/22/14

Ethan installed a new hot water tank for me. We had hot water running in no time! Ethan was very polite and explained all options to me beforehand.

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anonymous

05/22/14

Yusef did a great job explaining my AC system and making sure it keeps running!

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DETAILS

We Are Your Home Service Professionals

General Info
For over 80 years, Thornton & Grooms has been a fixture of the metro Detroit community. When a furnace breaks down in the dead of winter or a frozen pipeline cuts off water to a home, people turn to us for help. We truly care about helping people -- our customers, each other, and our community. The technician or plumber who comes to your home is a professional in attire, experience and character. Every employee we hire–from our repair specialists to our customer support team–has had a full background check and drug test prior to employment with Thornton & Grooms.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Quality-Indoor, Boiler Repair & Cleaning, Heat Pumps, Plumbers, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Contractors
Payment Options
Neighborhood
Farmington
Associations
Lennox Premier Dealer, PHCC
Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.