I called them to rent a car due to the fact I needed a location on Fort Drum. I was given the run around with Enterprise due to the fact there add states they are on Fort Drum and they arent however I was taken care of and they came and picked me up for free took me to there location got me into a car and out the door with no problems considering I got jerked around by Enterprise they took care of me and made my day less stressful. Thanks for the help and the great customer service and I will use you again.