Within minutes our phone call was returned and appointment scheduled for next day. Technician (Triston) was friendly, informative, and excellent with providing us same day service. Thank You for your help. Mike and Donna

I’ve used pest control services in every home I’ve lived in during the last forty years simply because bugs creep me out! No one compares to Bug Free Pest Control, hands down! John is extremely knowledgeable and skilled in eliminating any and all critters! He’s not satisfied until the customer is satisfied! So many other companies require repeat applications without ever fully eliminating the problem. With John at Bug Free, it’s one and DONE!!! Thanks again for such good service!!!

In December 2015 I had a situation with a bed bug infestation. Bug Free handled it and my concerns with ease and explained preventative measures. Ever since I have used Bug Free for monthly maintenance. The knowledge, compassion, and experience is superb. I highly recommend them if you have an issue or preventing problems.

Top notch service!!! I called and left a voicemail and received a call back in less than 5 minutes. He was able to meet me at the house same day in a few hours after my call!! Suited up and took care of our hornets nest in a very short amount of time. Hopefully we wont have any problems going forward-but no question as to who we will call!! We feel safe out in our backyard again!! Very, very reasonably priced, timely and educated me on the type of nest and what to look for from here on out! THANK YOU and keep up the GREAT work!!

Ahhhhhh! I can sleep in peace after working with John and Devin. I found 2 roaches and an egg in my house and instantly freaked out. I did some research and read reviews and found Bug Free Pest Control. So so glad I did. They were super friendly, knew EXACTLY what kinda roach it was, why and how it gotten in our house. They explained to me that it was a Pennsylvania wood roach and what to do to keep them out. My stress level went from a 10 to a 0 after talking with them. If I have any other issues with pests I will most definitely be calling them for help! Very honest and helpful. Wow! Great service! Hard to find these days!

John and Devin were very personable and professional. They are knowledgeable about pest control. They also told us how to prevent further issues.

Highly recommend!! I know little to nothing about insects. I took a couple pictures of what I found in my apartment and sent them to this company. I was contacted very quickly by the company and they were able to ease my mind as to what type of insect I had found and the next steps I need to take with them. Such great and timely customer service!!

I have really appreciated doing business with Bug Free. Even though we don't have pets, we had a terrible infestation in the house we rented a couple years ago. We were moving at the time, and our landlady called Orkin to spray. It took about a week before Orkin even came out. Unfortunately we took a few fleas with us to our new apartment. We contacted Bug Free this time, and someone came out within the hour to spray our new place. We never had a problem at that residence after that.Another house later, we accidentally brought in a flea or two from the yard (from a woodchuck living on the premises). I didn't want to experience the same kind of infestation we had a few years ago, so I called Bug Free. Billy came out to give us an idea of how badly the infestation might be and a free estimate. Thankfully it doesn't sound like we need to spray, but in case we ever do, I will use Bug Free. I appreciate their honesty and answering all my questions! Also, I usually never do reviews, but for this exceptional company I wanted to thank them for all they have done in giving me a peace of mind.

One of the most honest companies I've ever dealt with. We thought we had fleas in the home because we just had our cats treated for them. I called Bug Free Pest Control and they sent an employee (Carl) out to check our home. He thoroughly inspected our home before any treatment and told us that he didn't find any fleas & felt that he really didn't need to treat. He then told us a way that we could check on our own to see if we found any and he'd come back then and treat the area. I happily thanked him & asked what I owed for him coming out and for the inspection. He told us that there was no charge. He was very thoughtful, professional and knowledgeable. I will let everybody I know, that needs an exterminator, to call this company first. In today's world it's hard to find honest companies but this company truly is!

Great service; quick response. These are professional and knowledgeable people. No judgement from them and that means a lot. Highly recommended.

We were devastated to learn we had bed bugs. I had been to an allergist and an internist with itching and welts since February. I happened to find a bug on my bed filled with blood. We called our normal pest control company and they recommended Bug Free Pest Control. That was the best advice I had received since February! Billy came to confirm the worst. This is a life altering process. With the help and encouragement we received from Andrea and Billy, we just might survive this! This is the first time I have ever written a review! I'm not itching any more! We have more treatments but call for advice almost daily! I will highly recommend this company for their knowledge and compassion.

Had bed bugs in my home, very stressful situation to me. Bug Free was so kind and helpful. They took the time to explain everything I needed to know up front. They were also very prompt. They had a great plan to rid my house of bed bugs and I believed them. They were true to their word! Highly recommend this company, you will not be sorry you called them.

Exceptional service and response! I called with an aggressive yellow jacket bee problem and a rep was out at my residence within 48 hours to assess the situation. They used pet friendly powder to kill the hive which suddenly developed in the wall of our home. Our situation required that a second application be applied to kill the entire hive. The cost of the second application was covered under their treatment guarantee. We couldn't be more pleased. Before applying the first application the rep called and spent significant time with me on the phone explaining the situation and the course of action. Very professional ... 5 star service. Highly recommended!

I highly recommend this company. Eric came to my dad's home, did an inspection inside and out and instructed us on managing the roaches and sealing up the entry points on the exterior to control the mice. He was very courteous and respectful. Good to know there are companies run by caring people to whom you can trust to do a good job.

Eric was our techician that came to our house to spray for a hornets nest, he was very professional, well groomed, and very attentive to our services, very friendly we would highly recommend your company to other people. Thank you Dr,.Sisira and Sarogini Ranasinghe

We started using Bug Free a year ago, and the experience has been nothing but exceptional. Billy and John are total professionals. They will tell us if we have a problem and then will explain how they want to take care of it. They not only do our weekly service for our apartments, but do all specialized service also. We have used the "other" guys and there is no comparison. I highly recommend them.

Bug Free will be who I recommend to everyone who needs a pest control service, they are consistent with their work and very knowledgable of what they do. I am happy with the service they provided in my home and will continue doing business with them as needed.

BUG FREE IS THE BEST COMPANY I HAVE EVER USED FOR MY BUG PROBLEMS. WHEN I TOLD BUG FREE ABOUT MY SPIDER PROBLEM THEY CAME OUT AND SPRAYED THE SAME DAY. ABOUT A MONTH LATER I RAN INTO THE BUG GUY AND HE ASKED HOW MY SPIDERS WERE DOING AND I TOLD HIM "WHAT SPIDERS". I NEVER WOULD OF THOUGHT THAT MY PROBLEMS WOULD GO AWAY SO FAST. BUG FREE DID AN EXCELLENT JOB AND I WOULD CALL BUG FREE FOR ALL MY BUG PROBLEMS. WANT TO GET RIDE OF YOUR BUG PROBLEMS JUST CALL BUG FREE, IT WORKED FOR ME. THANKS BUG MAN FROM DECATUR.

My husband and I were so happy to move in our new home, not expecting to find out the day of our move-in that we would be told by the former tenants, the house had bed bugs! At the time we had only been in Fort Wayne for three months and didnt know of too many other options. Seeing that we had already spent our saving on the deposit and first two months rent... We had nothing but sold dreams, constant let downs, and a sky high u haul bill, which was due back at the facility that evening by 8pm. So I quickly got on google in search of an answer. I found BUG FREE, and decided to give them a try after noticing how great there ratings were. I called and got an appointment that same day. Billie came to my home, and verified that it was In fact bed bug infested. Unlike most competitors, BUG FREE actually cared! It wasn't all about the money! They excelled in working promptly and giving the best advice possible. I could never repay you guys for all that you've done! THANKS BUG FREE! IESHA C.

Never need to look for another pest control business ever again. Bug Free was THE best! I couldn't be more pleased with his knowledge and how good of a job he did. Maintenance told me I had a completely different bug problem than what I actually had. He told me right away what bug and that he could treat it then and there! Came out to my house as soon as I called. Friendly, smart, and courteous!!