I had have a 4 unit with them for 2 and 1/2 years now. They completely handle the property and I have a lower vacancy rate then I did when I ran it myself for 5 years. The commision is higher then any other firm I interviewed, but they don't have any hidden fees or new tenant fees. The profitibilty of the building has gone up every year since I had them take it over and I no longer deal with tenants.