The lady completely lied to me after finding out that I was from out of town, and told me my hair color wouldnt wash out for six weeks. When I got home, it washed out 4 DAYS LATER and then they told me it happened to their hair too on one of their girls, but never wanted to give my money back. My hair is now baby pink and I lost sixty dollars to get it that way!Lying, cheating, and greedy is this store right here.