Benz Associates
36 Buffalo St, Hamburg, NY 14075
716-648-3230
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03/07/19
Provided by DexKnowsBenzAssoc sold my daughter flood insurance. After her basement. filled with water during the recent Buffalo Creek flooding the insurance didn't cover her new furnace / AC in the basement. Seek your insurance elsewhere.
I had the following experience with Benz Associates in the past 9 months:
I wanted to purchase flood insurance. The agent recommended I look at “content” insurance to save on my premium. I went with content, and I made it clear that I wanted to cover everything in my basement. The contract I signed included a section that listed $10,000-$20,000 worth of equipment in the basement. I assumed this included the furnace, water tank, electric panel, etc. The agent from Benz failed to explain that it did not.
When I had a flood, the insurance company refused to pay for damage to that equipment. Furthermore, the company incorrectly guided me in my actions following the flood for four days, behaving as if I had coverage that I did not. Because Benz Associates failed to explain that the equipment was not covered, I asked Benz to reimburse me for my losses. They refused.
As a result, I’ve experienced about $5,000 in expenses, and $2,500 in lost earnings. Repairs were made instead of replacing equipment that was installed in 2018, because insurance would not cover costs.
If I could, I'd give zero to Benz Associates.
- General Info
- As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs. Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.
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