I had an emergency. I dealt with three staff members. One front desk. One tech. One vet. They were all exceptionally compassionate, patient and understanding. I am very grateful they took our situation quickly, they took it seriously and we’re very kind. They listened and were just fantastic. Im going to switch from my normal vet to this vet. Highly recommend and thank you for the great service.

Make sure you know about the doctor before you go. The first one I picked did my poor dog wrong for a spay , and the second dr there I saw fixed the problem. I'm very happy with the second dr. If you have any questions you can give me your email and I'll give you names etc. ... : )

We contacted them because a coworker told us they were excellent at an extremely reasonable price. They got us right in, listened, and were empathetic to our concerns. Dr. Rose was knowledgeable and highly skilled. Her bedside manner is as top notch as our award winning Perinatal Doctor. They literally told me to go to this link and print the new client coupon that cut my first bill in half.



http://greenvalleyvets.com/new-clients/



Our experience with the doctors and staff at Green Valley Animal Hospital speak a great deal to how much they care about the animals they serve and the owners they service. We are so thankful to have found them.

As a long-term client of this GVAH, I have previously rated them very highly on various boards and websites. At that time, Dr. Tawny was in charge.



Recently, while out of state, my dog required surgery. Since GVAH has his records on file, and he has multiple, severe allergic reactions, I called the office and asked for Dr. Rose. She did not return my call. The next day, I explained how critical it was that my dog receive surgery and again asked for a return phone call requesting his specific medical info. (I needed the name of the drugs administerd during his previous surgeries.) FIVE days later, still no records and still no phone call. We could not postpone his surgery any longer, so I had no choice but to demand they produce the records immediately. (Under NV law, NAC638.0475, the records are to be produced to the owner within 48 hours of the request.) They still refused to give ME the records, but finally relented to send them to the surgeon.



The staff informed me that since Dr. Rose was not doing the surgery, or getting paid for the surgery, she would not be able to give me any medical records. I would have gladly paid any price at all, just to have the necessary records to insure the safety of my dog.



I would never recommend GVAH again and will work to revoke all previous ratings which were positive

The best Vet in town. Dr. Tawney has a great love for all animals coming in. She has saved my cat and my dad's cat from the brink of death. She takes consideration for your financial situation. She is so dedicated to the well being of all her patients, that she comes in during the middle of the night to check on everybody. I don't think she ever sleeps. All the staff is very friendly. Once you go in you'll always come back.