I started bringing my pets here when they first opened up because it seems my vets office kept going up in price and did a lot of un-needed tests to just bring the costs up. These people seem to care and even though I have had to put one pet down, I appreciated they didn't take me for every dollar to keep my pet alive when it was obvious he wouldn't make it anyway. Saved money and kept the trust. I bring all my pets now. FYI, sitting on the floor to be at eye level with my pets and hugging them, Nice.