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Brazos Valley Auto Concepts

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Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories

641 Sun Valley Blvd, Hewitt, TX 76643

254-420-4314

CLOSED NOW: 
Today: 9:00 am - 1:00 pm

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2.5
2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

07/05/11

They do a good job on install's. But they don't really have that many products in stock but they can order it if they dont. They do have some good deals compared to others around town. They do a wide variety of custom work. My friends and I have never had a problem with any of the work done to are cars. (I always uninstall and double check the wiring and such then reinstall everything. no matter what buissness did it) And everything checks out 99% of the time from my experience with brazos valley.

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anonymous

06/30/11

I bought a 2010 Honda CRV. I had tint and a DVD player added to the vehicle. After it was all installed, I had my car about 5 months when the DVD system began having problems and would not read the disc. I tried other discs and as soon as I'd put them in the DVD player would say "no disc" even though one was in it. I took it to the Honda place and they arranged to have it fixed by the people that fixed it (Brazos valley auto concepts). I picked my car up at the Honda place when it was done. I drove it home and noticed that the lights on the DVD player would not go off. I had it set on "door" so that when the door was opened the light would come on. I got home and opened my car door and the light would go off. The wires were installed incorrectly. I took it to the Honda place and they told me to take to the Brazos Valley Auto Concepts since they were the ones that installed it. I took it back and they fixed the wire issue. I picked up my car and the next day I turned on the DVD player for my daughter and it said "no disc". It played with it several times and finally it started to work. I called Brazos Valley very angry because my first thought was that they did not replace my DVD player. I told them that this make their company look bad. The guy on the line got very rude and hateful saying that was the only brand of DVD players they carried. I said then I'd get a different brand to carry if they are all malfunctioning like this. He got an attitude and said they were the ones that had to replace them for 3 years/36000 miles. I made another appointment to have my DVD player replaced. They did and about 3 months later it darted messing up doing the same things, headphones stopped working. I took it in and they guy at the desk saw it doing the "no disc" thing and also said the IR sensor was out. This was on a Monday. He said to bring it back Wednesday at 10:30 am. I pulled up Wednesday about 10:20. In went in to the office. A lady was waiting at the counter and a tall, skinny, older guy walked in before I did. He ignored the lady at the desk and asked me if I was dropping off my car. I told him I was and explained the arrangement that was made to have it done that day. He rudely scoffed and said they were busy and he didn't think they could do it that day. I told him the name of the guy I had set it up with. He rudely said he'd let me talk to the other guy then. The guy that I had made the appointment with came in and asked me what I needed. I looked t the lady and told her to go first since she was there before I was. Another guy helped me and I left my car. I picked it up at five just to find out that the wiring was messed up aain with the lights staying on with the door shut and going off hen you opened it. So that had to be redone. And the tint they put on when I bought my car...it's si light you can see right through it even at night and it's got little pinholes in it where it's already beginning to peel. And I've only had this car for 15 months. Stay away from Brazos valley Auto Concepts!!! Their service sucks and the quality of their stuff is very low. I have no idea how they are still in business.

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DETAILS
Extra Phones

Phone: 254-722-6620

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Automobile Alarms & Security Systems, Automobile Radios & Stereo Systems, Consumer Electronics, Glass Coating & Tinting, Security Control Systems & Monitoring, Window Tinting
Payment Options
Brands
American Eagle, Boss, Dub, Foose, Fuel, Kmc, Niche, U.S. Mag, Xd
Neighborhoods
Interstate Commerce Park, Hewitt
Other Email

Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

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Data provided by one or more of the following: Thryv, Data Axle, Yext.