The girls have been in business at barks & bubbles for quite some time, over 15 years , I think. The are 100% invested n the well being of your furry "kid". Abby has been going there for years and she is always happy to go, and she wants to stay and play when I come to pick her up! I have been to several other grooming places and I nearly had to drag her in for her haircut. She often left shaking at the other places, that's why I gave up on those places and tried barks & bubbles.They treat your dog like their own. Abby can be a handful at times, but she always looks great when she leaves, usually tired from playing with the girls own dogs! I have paid less at other shops, but the term " you get what you pay for" really is true. I'll never go any place else!