I can't say enough about this company as a first time user. I called around and was disappointed with not being able to get anyone out to my home fast to fix my ac then I found carpenter and son heating & ac. was the best call I made. not only was Beth carpenter a delight to talk with and such a help I was so happy that she was going to get someone out the very next day. and with my house ranging in the high 80s to 90s, I was ecstatic. but what was more surprising was Beth called me back within the hour that very day and I was to have someone come around an hour or so which was even more surprising it was half of an hour. the owner buss came who was a sweet gentleman who was professional who completed the job and told me what was wrong and what he was doing and to top it off the price was phenomenal I can't say enough for my first experience with this company I will have them on speed dial if I need them for any other repairs thank you from a cooler and very happy the Harr family