The mechanic who looked at my car took me under the car and explained everything. He was highly experienced. THey are pricey but they fixed a few thing son my car for free, like oiled things that needed lubrication, put a right turn signal on my car and tightened up a few things that needed it.. NO CHARGE. Thats what I call SERVICE. They take a bit longer and charge more but as a woman, I appreciate being looked after NOT ripped off. I went back to get my brakes and rotors replaced. Let's see how that turns out. The cost is 600 dollars!!