Pros: 1. Proprietors are friendly and knowledgeable about home repair. 2. Workers were friendly. 3. Price was very competitive. Cons: 1. Took about 2 months to complete about 2 weeks worth of work. To be fair, we told the contractor that we weren't in a hurry but the work did drag on too long. 2. Crew lacked some basic skills & materials necessary to accomplish work. Example: We provided window cleaners with paper towels and Windex because they were trying to clean windows with tap water and an old rag. Example: Instead of using masking tools while painting window frames, they tried to wipe excess paint off the window panes with an old rag. 3. Proprietors asked for final payment before job was completed due to their cash flow problems. 4. Proprietors asked us to go to their bank and make the deposit of our final payment for them because they were on vacation. 5. Quality control was left up to the customer. 6. Did not stay in touch.