These guys are simply tire and oil changers. Any other problem that you have they will not be able to help you with because of "liability issues." Very poor customer service as well. Definitely not a shop to take you're dirt bike. Last time they had mine to put in a new clutch they didn't put oil in it, and now because of their mistake I have seazed main bearings that they are not allowed to pull off my crank. I would never recommend this shop to anyone. Go to Westfield Yamaha, those are some good guys.

This place is total bull$%&!. I bought a brand new atv from them over 2 year ago and still never got the title. I live in ohio so they were supposed to send it to me I never got it but they claim that I did and they can't send me another copy. the last time I called them they hung up on me. Buy you bikes elsewhere!!!!!!!!!!!!!!!

Okay, maybe a good Dealer for parts and maybe service, however like all dealers they lie right to your face. Dont think for one minute that the used bike your want doesnt have room to come down on. My close friend, just sold his bike not long ago to them, they said thats all it was worth, then turned right around and sold it for 4 thousand dollars more than they gave him. Ashley is the sales man, why lie, we know you have to make money but does that mean you have to lie to make it? Really, go somewhere else if you want a honest deal on a used bike, look close at some of them, they can hide damage really good. Plus, they really are not looking out for your best interest, they would sell you anything to make a deal, even if your couldnt afford it and didnt know any better, smooth talkers, but dont take my word for it, find out for yourself, If the used bike you want is 6799.00 they paid less than 3500.00 becasue it had over 21xxx miles on it, then say its in great condition... SURE

Very helpfull staff! I bought a helmet, jacket, and gloves there, they had everything I needed and Carny helped me get fitted up. Thanks again guys!

Had a great experience shopping at the Flatout on Washington Street. We purchased a new 09 Kawasaki VN900 and was surprised that not only did they have the accessories in stock that we wanted, but had them installed that day and delivered the bike to our home. This is our 5th bike purchase over the past 20 years and by far the BEST service we have received. I would highly recommend Flatout for any purchase, great selection of riding gear and apparel also. Ray and Susan Patterson

FLAT OUT HAS ALWAYS BEEN VERY PROFESSIONAL AND HELPFUL TO ME. I HAVE USED THEIR PARTS AND SERVICE DEPARTMENTS MANY TIMES AND HAVE ALWAYS HAD A GREAT EXPERIENCE.

I just wanted to let everybody to know that these guys are great. I went into the service department looking to get a custom map done on my power commander. It was a great experience. They were able to get me in and out. I even got to watch them from a window in the showroom, so I could see right into the dynoroom. They went over what they did and I am very happy. I would recommend these guys to anyone.

I've always been treated well at Flat Out. I buy all my parts there and have had my bike serviced by them and they're always very friendly and helpful.

This store rocks! Great staff and friendly environment. The parts guys were very knowledgable and helpful. Service department also fixed my 05 Suzuki other places could not fiqure out. Again this store rocks!!!

I went into flat out looking for some hard to find parts. The guys at the counter we so helpful, they even called me and emailed when the parts came in. I couldn't get this kind of service on the internet even if my life was dependent upon it.