The tall, blonde waitress with long hair who was in her 40's was blatantly rude, sarcastic, and disrespectful. My friend, who is in a wheelchair, was trying to get to our table and as we are trying to squeeze through the tables (which are clearly not designed with wheelchair users in mind) the waitress impatiently told us that we can't block the way. She kept hounding us to order food when I gave her a specific time when our last guest was arriving, which we promptly honored (not to mention we were ordering drinks anyway; not like we were just having water). Then, there was confusion about the bill and she accused us of shorting her. Finally, when I asked for a manager she refused to get one and accused me if being crazy. Me and my friends were highly upset and seriously consider returning after such terrible behavior from the wait staff at Kona.