I originally had a great visit. The receptionist suggested a set of tips that had a design already on them for me I asked him if the tip would allow the solor powder to adhere to it, because I had problems with tips similar to those years prior. The receptionist/ nail tech assured me that I wouldn't have an issue with the nails. Two days later I noticed water in between the tip and the solar powder, I went back to the salon showing them the problem. The nail tech claim to fixed the problem and guarenteed I wouldn't need to come back. The very next morning I could see the powder separating from the plastic tip making my nails looks horrible. So I went back and told them I wasn't happy with the set, the nail tech told me to come back when I had time for them to fix. I returned a couple of days later, after keeping them on my nail issue. No one said a word to me, they where rude while I had brand new set put on using the solar powder that i always get instead of the art designed tip they suggested last time. Then they wanted me to pay 35.00!!!!! I had the jacked up pair of nails for 6 days!!!!!!!! And it was there fault, if you get those art designed tips be mindful, the solar powder seperates from the nail leaving ur nails to get water or food and forign objects to become lodged in between the solar and the plastic tip of your nail. HOLLYWOOD NAILS are rude and don't care about there customers.