Girlfriend got pulled over and taken to jail for a warrant, and two step towing was called to pick her car up. 3 1/2 hours later (2:30AM) she calls and speaks to the owner about getting her car. He was rude on the phone, and stated it would be an hour before he could make it to the lot, an obvious attempt to sway her from getting her car right then so he didn't have to get out of bed and do his job.......confirmed when he shows up roughly 25-30 minutes later. We follow him in the office and he prints out her invoice, which was over $300.....obviously a huge hit on a 22 year old student who barely makes that in a week and a half of work, and has no family support. We reviewed the bill and she had questions. So I ask the first question......at this point still calm as can be, and the guy said he wasn't going to speak with me about the car, only to her. She proceeded to explain to him that I was speaking for her, he got louder and more hostile, telling me to get off of his property. I handed him my card and said we'd leave as soon as we paid the bill and got her car, at which point he THREW my credit card out the door on to the ground outside. When the police arrived (who he'd called because we wouldn't leave without the car), he lied to the officer about the chain of events. Next, he tells us that he was not going to accept a credit card, cash only. We finally were able to get the bill taken care of by debit card. The actions of this man who owns this company is shocking. He does not deserve to be awarded work from from a government office that is paid for by the same taxpayers that he is grossly overcharging. 11 miles; car sat in storage for approximately 3 hours- the bill was over $300. If you need a tow......do not call these guys. They'll take every opportunity to steal money where they can get away with it.