I needed a special arrangement that involved tennis balls as flowers for my fiancee because I couldn't be there for her tournement. The owner was quite busy but understood my needs she went to buy tennis balls, arranged them in a boquet and delivered them where they had to go. She treated me very fairly and professionally and I am very grateful for her efforts to make my ladie's day memorable. I was very pleased with the arrangement when I got there later. Thanks for the help!!