Poor work and customer service. After tire was changed by this place, the actual tire fell off while I was driving as a result of the lug nuts not being tightened properly by King Tire This was confirmed by a reputable garage owner in Andover where the car was towed and repaired following the incident. I approached one of the owners of King Tire asking for assistance with reimbursement for cost of tow and repair ($280) He told me that no one could be sure it was because of them and that perhaps someone loosened the lug nuts. He laughed and refused to help cover cost of tow and repair to broken lug. Currently seeking retribution through legal assistance because of King Tire owner's unwillingness to accept responsibility for failing to do the job correctly and thereby placing me and my family and others sharing he road with us at risk for injury. Please don't put your family's lives at risk by having this company perform work to your vehicle.