I used to work for this business and the management is horrible. They don't care about their employees or the customers. If you don't make them your priority while working there you get very little hours and they just don't care for your well being. The assistant manager is the worst of them all. I've filled a report against her to corporate and they did nothing. This company is crap.

Horrible Horrible customer service!! A manger that doesnt want customers to shop there and wont help, eben when she can. Stops employees from helping customers. I have 5 kids between myself and family we spen thousand of dollars at toys r us. Not anymore!! You dont want my business I am sure someone eles does!!!

I called Toys R Us in Layton to see if they had any Wii's. The lady on the phone asked me to hold. Then came back on the phone. She told me because of the high demand that they could not guarantee the stock of this product. That they may or may not have it in stock. My friend ran from work to get this product for me so I didn't have to drive 45 miles to the store. When she got there she found out that the store never did have to product in stock.