Lazy boy is the best store ever. Their customer service at any of there stores is fabulous and if you need something repaired, they are so right on the ball, is super.....I recommend them very hughly.

We just had a young man come to our home to do warranty work on a new lazy-boy powered recliner, model 512. He did a fine job and had a lot of patience with my wife who tried out the same model in the store, that one was fine, but the one we had delivered just did not fit her back properly. He added stuffing, more than once and took the time needed to make the chair just right for my wife. John, you have a good young man working for you, keep him on. Thanks, Dan & Amerida Crow. [ WE are retired from upholstery work ourselves.]

I have purchased furniture from both of his stores. On my last visit, I had gotten to the place that I reminded myself to check everything over and read all the fine print. They will tell you anything to make a sale. I had hoped this would be a friendly small town store that you could go into and enjoy looking and purchasing and receive good honest help, but that's not the case. An example: while looking at Flexsteel I noticed two different type tags. I was told it had to do with the different covers only being available with that certain chair. After I purchased it and read the small print I discovered the reason the price was less was that the warranty was not as good. I wanted Flexsteel for the long warranty and thought all Flexsteel had the same warranty. There were many little things like this that started adding up the more I dealt with them..... Bottom line--Good furniture for the money, but if I was just now start

I don't normally leave reviews, but I was so impressed with the service I received at John Klopfenstein Furniture that I felt the need to leave a positive review. I received wonderful service from the first moment I walked in the door. I purchased a real wood bedroom set at a very reasonable price - much more reasonable than other FW furniture stores selling bedroom sets made of veneer covered plywood. My set was delivered in a timely manner. A month or so later there was an issue that arose with the dresser. There was a defect that was in no way the fault of John Klopfenstein Furniture, but they replaced the entire dresser free of charge. I should say, the furniture is high quality and this was an isolated defect as it is not present in the other pieces in my set. I would highly recommend John Klopfenstein Furniture to anyone and they will be receiving my return business for years to come.