I only selected one star because I couldn't go any lower.This company came and gave an estimate for digging up and replacing sewer line and it was under concrete so they also included laying fresh rock down when job was finished. That was in August of last year. The broke off a clean off sprout in front of my house in the process. They did the sewer line but had to be called several times to repair sprout and for the rock. About 2 months later they finally fixed sprout but as of Feb 2010 we are still waiting on rock. We are now finding estimates and going to take the estimates to them and next step is court. The owner came and wanted payment in full days after the line was laid so in good faith we paid our bill. I will never use these guys again or recommend them to anyone else, actually I am warning everyone else not to use them.