Called them at 4:30 pm and they were very nice and said they will send someone right over....which sounded great because I had my 2 very young kids with me...called about an hour later to ask if they were still coming and was told "20 more minutes" that's fine....FINALLY at 6:40 pm here he comes......Are you kidding me!!!!! That was not 20 minutes.....If I had known...I could have called someone else but it was getting late and I had no choice. But I must say...he was very helpful when he finally came....but charged me 85 dollars....someone told me that was unheard of

When I went to retrieve my vehicle, I was told my wife had to stay out front. When I asked why, the staff member asked me if I needed her to hold my hand. When I told him I didn't like his attitude, he became abusive. He used abusive language, threatening, and tried to provoke a physical altercation with me. This is the level of professionalism you should expect from this company.

POOR CUSTOMER SERVICE!! How can these people keep this business running? Is it because it has to do with the city? Is it possible to tow 10 cars within less than 45 minutes with only 3 guys working? Be careful, if your car gets towed by this company thoroughly check your car for any damage and take pictures of every little thing that is wrong.

We are from out of town, stopped to get something to eat and our car had been towed. I asked plenty of people around the area about this place and didn't hear one good thing about this place. This place is highly looked down upon. Obviously that is why all the reviews are deleted so no one can see all the horrible things!

Capital Towing is known locally for its poor customer service.Additionally, they occasionally tow vehicles that are legally parked and refuse refunds to the vehicle owners when proof is offered that no rules were broken.I work at an apartment complex and we use Capital Towing, but we have had multiple complaints from our residents that their vehicles have been towed when their permits were right in their windows.