Tried other chain places since moving to madison. Disliked all except one that charged ridiculous spices. I call them ego cutters. The one here finally took time to ask questions about hair issues I had that were a pain. She solved hair problems. Grew up with mother and sister that had business out of town with salon. Had some knowledge about a little. Going back to her. Im a picky guy to.She asks about hair and uses experienced knowledge to make hair look its best and what you want. Asking questions helps ALOT.