Evidently they have different employees or should I say help there now I called the price some parts for my vehicle the first time I called I was put on hold and then it was cut off the second time I called I told him exactly what I wanted and the price amount they told me the amount of each part and the amount of another part and did not told it all for me just hung up so I did have very high respect for this place but not anymore I don't know if they even deserve the two because because I just caught on the phone doesn't mean anything I have been a customer there cash paying buying stuff continuously into the last 6 months but that's how you get treated on the phone my phone number has changed so they didn't know I guess or realize I was a customer through my loyalty card