I do not know how she stays in business. I have given her 3 chances to earn my business but she has terrible customer service. The first time I made an appointment she never showed up, the second time she kept my dog from 8:30 to 5:30 and left a gash on her leg, the third and final time I dropped her off at 9 and picked her up at 6:45 NOT groomed. The only reason she has a business is because it is the only groomer in Magee but I will drive a little from now on. She doesn't even deserve one star.