FF Kling doe NOT stand behind their work.

They improperly installed a new gas boiler in my house which lead to chimney failure, sickness, the gas being shut off and my boiler being red tagged by Columbia Gas because it is a health hazzard and fire hazzard.

Fred Kling will not stand behind what they did wrong. He will not cooperate with the BBB either.

CAUTION CAUTION CAUTION!!

I do Not recommend using FF Kling! I had a horrible experience with a job that cost over 21K dollars. He installed my new boiler and didn't vent it properly. It has caused chimney failure and sickness. The gas company shut off our heat because it's a health hazard and a fire hazard. Mr Kling had expressed that he has no interest in properly venting the unit or fixing the interior damage so we have no heat. Very dangerous and they will not stand behind their work.

Do not use ! Before they arrived at my door I had told them not to replace the oil filter and nossle since I had just replaced it on my boiler. After an hour they told me the boiler was too old to fix. The tech told me he didn't do anything to the boiler since it wasn't worth it because of the age. 15 days later i get a bill and they charged me $215 for a new nossle an oil filter they said they had put on. Boiler still does not work. Called the owner and got no where he just said to pay the bill. Since this incident I have talked to a bunch of people and everyone had the same thing to say about them that they are a rip off! Even other heating and air companies told me the same. Will never use again!

Recently moved into a house about 6 months ago, and my furnace was working great. Ran air conditioning for 2 months without a problem. All of a sudden, my unit stopped cooling as well, so I called FF Kling to come out and diagnose the issue.



They sent out a young man who told us that our air conditioner had the old style freon, and that we needed to replace the unit and it would be around $5000. It did not have the old style freon.



I called the next day, and they sent out another tech who told us it was the AC unit and the furnace. The man then told me it would cost about $8000-$10,000 to replace both units.



I finally called another company, and they charged my AC unit and repaired the issue in about 30 minutes. What should have been a $300 repair, would have cost me an arm and a leg because FF Kling is completely dishonest.



I left a message with the owner of the company to return my call, and after 3 days, I never got my call returned. I called again today, and the secretary told me the owner got my message and he would call me next week. I asked politely to speak with the owner now, and he refused to speak with me.



As a small business owner, I know that customer service and honesty is what separates a great company from a bad one. The owner had no interest in hearing from me.