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Wedding Day Diamonds Inc

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Jewelers

11668 Fountains Dr, Maple Grove, MN 55369

763-416-0245

CLOSED NOW: 
Today: 10:00 am - 6:00 pm

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REVIEW SUMMARY

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5
5 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
M
Morgan F.

12/30/16

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The entire staff is nothing shy of incredible. They truly care about their customers and making them happy! They go above and beyond, remember your name and shoot you straight.
They are very knowledgeable and helpful.. without being pushy. We won't go anywhere else!

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anonymous

08/14/13

My favorite Wedding Day location! Bought my wedding bands from them last year and recently came back. They helped me find the perfect birthday gift for my niece. And while I was there I got some ideas for an anniversary present for my wife! The best jewelry store in town

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anonymous

08/14/13

My favorite Wedding Day location! Bought my wedding bands from them last year and recently came back. They helped me find the perfect birthday gift for my niece. And while I was there I got some ideas for an anniversary present for my wife! The best jewelry store in town

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anonymous

05/30/13

Wedding Day Diamonds was my last stop shop for my wife's ring! They had the best prices and a wider selection compared to the competitors. I was helped by a friendly woman who showed me everything I needed to know about diamonds (which I had no prior knowledge of) and helped me pick the perfect ring. My wife couldn't be any happier! Definitely recommend this place!

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B
brewers_buddy

03/21/13

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The Wedding day store staff there in suburb of Saint Paul (Maplewood) Mn assisted my status of single guy to engaged. Honestly, I am not knowledgeable about jewelry products so I was walking in blind and clutching my wallet HAHA! I wanted a ring and diamond without big city hassle.To my relief, the employees were happy to have my business but more importantly I wasn't feeling like I was bait to them. Its a little store and I happened to like that. Well, Lacey was my sales gal and a diamond-doll who taught me things about diamonds I never knew. And the company's warranty seems to best the rest. Thank you much Wedding Day Diamonds Inc!

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C
como651

07/19/12

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In response to your rebuttal o...

In response to your rebuttal of my initial review I have this to say. The United States Stamping Act of 1906, US Code, Title 15, Chapter 8, Section 294 prohibited false stamping of gold as of June 13 1907. Your response to my accurate and objective review of your business suggests that both pieces of gold I brought you were made and stamped prior to June 13, 1907 or were in violation of the law. You are expecting me to believe that by mere chance I happened to have two pieces of jewelry which were either made before 1907 or were forged with false stamps. Furthermore, you suggest that the Gold Guys are incompetent and cannot accurately assess the purity of the gold they buy since they found it to be 14K and paid me over double your initial offer.



I understand the need to maximize profits and seek the best deal possible for yourself but to do it dishonestly then try to cover it up with a lie is reprehensible. Furthermore, it is an insult to your customers. The next time I come in I hope to be treated like a valued customer not some sucker to be fleeced. Please be honest with your customers from now on and do not attempt to patronize them with deceptive responses to their objective reviews.

claimed iconBusiness Response07/19/2012

Dear Como651, I apologize if our first response was misunderstood. Our comments made in response to your first review were to strictly lay out our guidelines for how we test gold. Briefly, we explained regulations only to serve as information and education. It was not written with the intention to be a rebuttal nor to represent how other companies run their gold buying business. We can only speak to our guidelines for gold purchasing. The Stamping Act was set up in the early 1900s in the US, though many jewelry stores have done and do business with vendors currently outside of the US where the actual gold content may be less regulated. We stated this only to serve as information for you as we did not know how old your gold was or where it came from. A specific percentage of the metal mixture must be gold and meet specific criteria for it to be claimed as 14k in the US. Though it could be that your gold electronically tested less than 14k for other reasons as well. Our store should have re-tested your piece more than once to determine what karat we could purchase it at since it did not match the gold stamp and I apologize as it seems this was not done. We can assure you we’ve been direct, honest, ethical, and open with you here, as we are with all of our customers. In no way can we represent other businesses and their ways of purchasing. We simply wanted you to understand our process– not just in a quick snapshot, but rather a detailed response for clarification. We strive for the best customer service and value our clients opinions. Again, if you would like to further the discussion, we would be more than happy to address any other questions or concerns you may have. Please contact Erin at 952-832-5212 or ereykdal@wddco.com.

This listing has been claimed by a business representative.
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A
alwaysbekind101

07/31/09

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My experience with WDD was excellent. I had a custom ring made for my fiance and the sales person I worked with was professional and timely. She made accommodations to fit my schedule and even brought the ring to a closer store. She made the rather anxiety provoing situation much easier and I will definitely be buying our wedding bands at WDD! Steven

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W
weer0003

04/08/09

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I can only say one thing about WDD! THANK YOU! They are the only place I go and I wish I would of gone to them sooner vs. later. The staff, service, and selection are out of this world. You will not be disapointed with WDD! Trust Me! Stop in the Maple Grove location and ask for Marie! Trust me ;)

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A
amblie

10/01/08

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Engagement Ring

I had a wonderful experience at WDD. Mike was the gentlemen that helped me through the process, and what a process it was. I was there 4 different times as I was trying to decide on one of the most important decisions a man ever makes. I had it narrowed down to three different rings at three different stores. Mike is the one who won me over. The Maple Grove store did not have the exact diamond size that I was looking for so he called a couple other WDD stores and located a couple that he had brought over to the Maple Grove store in about 4 hours. When I came back to see them I found the perfect one. There was no point in the process where I felt pressure or did I feel that I was an inconvenience to him or the store. After I selected the ring and stone I needed to have it put together in 2 days before I left town for the proposal. He meet all my needs and made me feel like a valued customer. The last thing he said to me as I left the store was for me to stop in after the proposal to let him know how everything went. Now this is something thatmany sales staff might say, but it was the first time that I ever felt like he really meant it. It was great doing business at WDD and I will be coming back for many anniversaries to come.

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K
kmrousseau

09/30/08

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Great Experience!

My financee and I went into Wedding Day Diamonds months ago to look at rings and pick through diamonds. We couldn't have been more taken back by the service we received. We would recommend Wedding Day to anyone for purchasing rings! From the great selection to their lifetime service to their customers, Wedding Day Diamonds was not pushy or suggestive, they let us just 'do our thing'. They made it a great experience for us BOTH. Thanks!!

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DETAILS
Extra Phones

Phone: 763-292-5837

Hours
Regular Hours
Mon - Fri:
Sat:
Category
Jewelers
Services/Products
    Wedding Ring SetsDiamonds
Payment Options
Brands
gold, platinum, silver
Location
The Fountains at Arbor Lakes
Neighborhood
Brooklyn Park - Maple Grove
AKA

Wedding Day Diamonds - Maple Grove

Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

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Data provided by one or more of the following: Thryv, Data Axle, Yext.