Worst service ever
I have a 2015 dodge journey with barely 11,000 miles the a/c stopped working and took it to get it serviced since it only blows HOT air and i have 2 kids the heat is ubearable and the guy said he could help me untill an appointment 10 days away..i asked for a rental or loaner he said he couldnt help me not to mention he was rude now i ha e to drive around with heat in my car with my 2 kids for 10 days even though the climate control is off it still blows 80 degree air..worst service ever i wouldnt recomend it to amyone.

Stay away from Grava. Terrible experience with both the sales people and the service department.



Seriously, avoid at all costs.

This dealership doesn't like to due warranty work. They refused do fix my new vehicle and its under warranty. They have poor service stay away. Do your research one of the worst dealerships I have ever been to.

Car was in collision center for over two weeks.Was told it would be in and out.Was told delay was because they recieved wrong head light.Car had front end damage,need bumper cover and front grill changed,along with headlight.Called to check to see if car was finished at 3pm.Not ready need to do paper work.Took them until 5pm to finish and recieved call car was done.OK to pick up at cashier,still had to wait about 15min.Cashier didn't have paper work.What i'm trying to say if your looking for fast and promt service,better of finding another body shop.Don't bring your car to Grava Collision Center.Service is very poor.Don't recommed using this company.