My name is Johanna and this was my first time going to Harpeth Cleaners.This is by far the worst dry cleaners I have experienced due to poor customer service.Today is 7/11/2017I dropped my items on 7/10/2017I was informed yesterday that all my items would be ready today by 5 pmI showed up at 6:45 pm and asked the female who serviced me why is the bill less? She responded one item is not ready. The two piece. I said I needed that item... Her response was you didn't dropped the item off until today. What? My response was no I did not. She insisted on when I dropped the item off instead of apologizing on the fact they did not deliver all my items when they said they would.What makes it worse I look at my ticket it states 7/10/17. Her response was well I did not entrr into the system. She did not apologize. She who do I think I am when I said she treats customers rudely. This was an unbelievable experience and they will never see my business again

My name is Carol. This is one of the best Dry Cleaners I have every used. This cleaner gets my clothes back to me very clean and has same day service. I just wanted to let people know that this is a very good cleaner because I would want someone to let me know the same thing.

Nice people work at this cleaners. They know our name and smile... Also do a good job. Marci and Bill