I called crotty to explain me how my septic is working and where it is located
the person took the time to explain us everything
he cleaned the septic tank at the same time
I will call them for my next service

Called, and within an hour they were at my home to pump out the septic. Very professional, did the job and cleaned up in less than 30 minutes. Would highly recommend them to anyone that needs septic service.

Jackie in the office is excellent! Give her some time and you will know all the "do & don't"s of your septic tank. They were able to get to my house the same day as my call, which was great since we are having remodel work done and the contractor accidentally pulled up the septic line - which is when we found the tank was full! Their tech, Mitch, was great. He was very personable and professional. He indeed has a crappy job, but he was upbeat about it and had our septic cleaned and running fine within the hour. He gave me pointers and suggestions also. I will use this company again 4 years from now when I need to have my septic cleaned again. You can't go wrong by calling this company to help you out of a bad situation.

This company cleaned my Septic in Feb 2010. After 4 months after their service, my system started to back up again. I called Crotty, and they said they would have to charge me for another cleaning, full price less $20.00. I told them you just cleaned my system (or did they?) in February, 4 months earlier. They said, its another cleaning thats needed. I called the man who did the cleaning for Crotty who never returned my 5 phone messages on his cell phone (John is his name). I used another service that advised my I had 14 inches of sludge that was never cleaned out of the tank. It seems that Crotty will come to your house, only suck out the water and leave the sludge behind so they can charge you twice for another cleaning a few months later. This company cleans crap and is crap. Beware of this company. They only clean your wallet.