These are the nicest and most helpful people in the business. They do what they say they will and try to make the experience of having car trouble more pleasant. My husband and I are very pleased and have been for years now. We recommend them to every one we meet, especially new comers to the area. If all repair shops were this good the world would be a better place. They don't make women feel incompetent, they listen to what you have to say and go from there to try to fix the problem. If they don't find one, then they don't charge you for something they DIDN'T do like a lot of rip off shops would do. They are the greatest all around shop. Their prices are fair and will not break the bank.