Very poor service, sent a package to my great granddaughter for my granddaughter and paid extra for the package to get 1 day service, UPS put the wrong sticker address on it and then refused to deliver it until the following day leaving my little great granddaughter without a birthday present for her birthday, they said they did not care and would deliver it tomorrow, but they lied on the reason for not delivering it today, they said the recipient said they would pick it up but that was a lie cause they were talking to us and we are the purchasers of the gift not the recipient, we contacted Amazon and they were not happy about it either, WE never said we would pick it up as we are about 1000 miles from where the package was to be delivered to. Worst service I have ever had and I will not be using them again for anything that I will be shipping, I used to use them all the time cause I could depend on them, but the workers they have do not care and will not go out of their way to make a customer happy, Even the post office will hand deliver a package personally when it is suppose to be delivered on a certain day and fed X is good about getting packages to the person when they are suppose to be also, but never again will I use UPS for anything.

I've lived in the OKC area for about two years. This is the worst UPS I've ever had to use! You pay for two day or even one day service, and these people don't deliver till they are ready!! My package had was scaned in at10pm, but was in a truck for a day. I call oh it's not scheduled till tomorrow. But when supervisor calls is" Oh they had 14 backed up trailers to unload." BS!! I've had no problem with FedEx or USPS doing 1 or even 2 day shipping. But this UPS takes at least 1-2 extra days beware!!

Great Customer Service! These people really care about your business! Have had them pick up many items from the Government Liquidations and have never had any problems! They go out of their way to make their customers happy.