This shop has the best customer service I have ever experienced, plus.... the best prices in town! The owners are friendly, funny, and all around wonderful people. The atmosphere is very "real", it feels like your best friend's house or your grandmother's kitchen (assuming you had a kind and spunky grandmother). The spa services are easy to book, unpretentious, and a great value. If you have avoided other salons because they seemed too "upscale" (too young) and very "proud" of their services.... try Village Head Quarters, you won't be sorry.