Purchased a light fixture from this company.



When electrician installed fixture, three of the 9 arms for the fixtures did not work.



We called and explained what happened. All they said was that there wasn't anything they could do for us and suggested that maybe we should call an electrician out to fix it. They also said - that's stange. We've seen where 1 of the arms haven't worked before but never 3.



We paid $550+ for this fixture that is now worthless and they refused to exchange, replace, refund or fix it. Basically it was an "oh well" attitude.



These lights have to be hard wired so how do you know whether they work or not until they are installed?



I would just be careful when purchasing from this company. We purchased an extremely pricey fixture which doesn't work so they have money in their pocket and we have nothing in return.



At least if they had a better attitude when explaining the problem it wouldn't have been as bad. You would think if you pay someone money for a product, that you would get a working product in return.



I would have rather given someone who is jobless the money.