Because both my husband and I like cooler weather, one of our priorities was a good air conditioning system for the hot summers in California. We purchased a new unit from Pacific Aire and also their annual maintenance program. We get our unit serviced regularly and are always pleased with the service, however, this last technician was exceptional. Not only was he very thorough but he helped my husband unload gravel we were spreading in our side yard. I would definitely ask for Steve Henson by name for our next routine service.