04-26-11...I had a screen door made from this company and it stopped working correctly - They came out and said it is not made any longer. they asked if I wanted another, I said yes and ordered the top of the line from them. Serviceman measured and stated we would have a new one in 4 -6 days. He needed a $85.00 deposit. I called this company the next day and gave them a deposit/credit card number. Assumed all was well. A few days later I get a call from the company - they ask if I want the screen door. I stated that I had called and gave my credit card info to them the other day. This company was not aware of my credit card info or deposit. One hand does not know what the other is doing here. I was upset, I do not give a credit card number out w/ info and then have a company say - I am not aware?? 3 weeks go by, I call the company and ask what is the status? They say that they can schedule a appt. in 10 days. After she went to the back area, I am told the screen door is made. Upset