have always had good experiences with this company for many years.

I received my order yesterday and included with my order was a bath mat from Starcrest . It has so many imperfections, it is ridiculous. The cost to return would be around $4.00 the mat cost $6.00. I tried to call them to tell them about defects and see if they would send a return postage slip. It is a long distance call and I was on hold for 5 minutes. I finally hung up. I cannot imagine who would send this item out without seeing the damage to it. It's garbage. I am now having to send back. So forget the free postage offer.

cannot find out through e-mail about my order. billed to my account 11 days ago and cannot find anything out !!!!