Phenomenal staff. Takes their time to educate and huge selection. We initially bought our engagement ring their and have used them throughout the years. Excellent prices and quality. Best on Jewelers Row

I have never met a bunch of more incompetent people in one shop. I went to them to buy my wedding band because they have a great website. I found a band that I liked which was white gold and shinny on the sides and a matte finish in the middle. When the ring came in, the day before my wedding, it came in different than displayed. I expressed my concern but had to take the ring to get married in it. So I came back after the wedding to have the center part finished in a matte finish as I bought, they sent it back and 3 weeks later they got the ring in and it was a totally different ring. They LOST MY WEDDING BAND!!! They returned the wrong one and got me a new one. But bottom line, they LOST MY WEDDING BAND that I got married in. They are so disorganized and incompetent. The owner made me feel like it was my fault the entire time. I would not trust these guys with a bag of rocks.