Having vividly recalled the horror stories on TV a few years ago about human crematories, I had plenty of reservations about using a pet crematory for our collie mix Sammy's aftercare. We were immediately put at ease by the friendly farm family at Stilled Waters. My husband wanted to place Sammy in the cremator himself, which they allowed. There really was no need. Yoy could tell there was no issues like we'd seen on TV. They are wonderful folks and we are glad we went to them! Theresa