My two goldens Dutch and London love this place, they love the staff and its funny to watch when they know they are going to play, they both jump like kangaroos they are so excited. i have boarded them once and they were well taken care of..This place is GREAT !!! They even tell you at the end of the day how your dogs did, how they played, any issues, the staff is very attentive and they all love animals.

My family has used Pappy's Pet lodge for years (since they opened) and have never had a bad experience. Our Dog Lexi actually gets excited when its time to go and play while we are away. We never have to worry and their friendly staff and great accomodations make Pappy's our only choice for Doggy Care.

I have used Pappy s for years and have always had a great experience! Their boarding, grooming and training services have all been wonderful for my two Westies. Trained, friendly and knowledgable staff and reasonable prices! Highly recommend

My name is Emily and I am the manager at our Coit location. Something that I like to tell all potential new clients is that I, obviously, love Pappy's and want you to choose us to care for your furry family member(s), but we are not for everyone. Some will disagree with our stringent vaccination requirements (Rabies and Distemper vaccinations up-to-date with the vet and Bordetella every 6 months). Those requirements have worked well for us and have kept the pets in our care safe. Some people think that our prices are too high but our competitive rates are what allow us to maintain quality team members that give your pet the love and affection you would. I strongly urge every discerning pet owner to talk to and/or tour as many facilities as possible so you know what is out there and what your options are. I enjoy ensuring that we get to know each pet as an individual and doing whatever possible to make their time with us as enjoyable as possible. We welcome customer comments.

You cannot trust Pappy's at George Bush and Alma to honor your requests not to put your small dog in with the LARGE dogs even with they assure you they will not do that.



I had my dog going to daycare at Pappy's at George Bush and Alma once per week for over a year and boarding her when out of town. About six months ago, I happened to look at their webcam and I saw my 12 pound, 1 1/2 year old dog in the daycare room with the large dogs. I was told in the beginning that the dogs were separated by size. Small in Daycare room 1 and Large in Daycare room 2. (This is also advertised on their website). When I picked my dog up later in the day, I noticed blood in the back seat of my car. I looked at her when I got home and her tail had been lacerated. I immediately took her to the vet and then I took her straight back to Pappys to show them what had happened. I am sure a big dog bit her tail. I spoke with Bonnie, the VP of Operations, and she said she was sorry but she could not give me a good reason why my little dog was mixed in with the big dogs but she assured me it would never happen again. I continued to take my dog there out of loyalty to the previous owner after much reassurance. Last week I looked out on the webcam and could not find my dog in Daycare Room 1 so I looked in Daycare Room 2 and sure enough she was in the middle of all the large dogs again. I immediately called and asked why my dog was in with the big dogs and they told me they were using Daycare Room 1 as the restroom for all the dogs to potty in while they had construction going on out back putting in turf and they had to move some of the dogs into the other room. They also had the camera frozen on the same photo all day long on Daycare Room 1 so that you could not see they were using it as a bathroom all day with about 20+ dogs in the room at the same time. I called and asked them to remove my dog out of the room with the large dogs and after about 15 minutes and them not removing her, I drove over there and picked her up and took her home. The other excuse I got was they had several new people on staff and they did not know my dog should not be put in the large dog room. I asked them to have Bonnie, VP of Operations, to call me and she wrote me an email instead of calling me directly saying there was no excuse for that happening and she was reviewing it with her team.

My dog also got very sick the next day throwing up from both ends and I had to take her to vet and then the ER that night. She obviously caught a virus at daycare or the whole thing stressed her out. She is very afraid of large dogs and the staff at Pappy's had even told me that before.

I will never take her there again due to the lack of trust and unclean practices. They don't pay attention to their clients and they don't follow their own guidelines stated in their own mission statement on their own website.

I just recently boarded my pets with Pappys Pet Lodge and could not be happier. I typically use their daycare and grooming services but had to go out of town for the holidays. The staff knows my pets every time I walk in the door and treat me as if I truly matter. Ive always had luck with their groomers and love that they have webcam access that I can log on to watch my pets play while in daycare. I even got a report card when I picked them up to let me know how they did while they were there. The staff at Pappys is truly thoughtful and I wouldnt trust my pets with anyone else.