Family Steakhouse
10 Parkway Shopping Ctr, Potosi, MO 63664
573-438-2474
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09/05/12
Provided by YP.comI've eaten @ this place for over 15 years & have noticed that the food quality has plumetted over the last 2 years. The fried chicken is frequently overcooked to a dark brown with a pungent crust; tasting of smoky, half-rancid grease. The gravies, puddings, etc all taste "canned", versus scratch maid.
Service has declined equally, as most of the help appears to be high-school aged; they seem to spend more time commiserating with each other, than attending to customer's needs.
Last month a group of us drove from Arnold, Missouri down to Potosi to eat @ this restaurant; it will be the last time any of us waste our time/gasoline/or hard earned $ to go there. We arrived 45 minutes before closing time & found the meatloaf the only meat still on the buffet. When we queried them as when they'd have some more chicken back out on the buffet, we were told by a coarse older female employee that they "weren't going to bother putting any chicken on, as we were the only 6 customers in there & they'd be closing in a little over a half-hour"!?!?!
After that verbal slap in the face, we had to ask 3 times before our drinks were refilled after our first glassful.
Next, we went to grab deserts off the salad bar, & they'd already cleared the desert section, with zero remaining; that was still 20 minutes to closing time.
When we went to checkout, the cashier asked how everything was. I mentioned to her how abysmal the service, attitude, food, & the visit in general had all been & it would likely be the last for the six of us. The only reply was from the older aforementioned woman: " 'ya shoulda' got here earlier"!!!
- Hours
- Regular Hours
Mon - Tue: Wed - Fri: Sat - Sun: - Categories
- Steak Houses, Restaurants
- Price Range
- $$
- Location
- Parkway Shopping Ctr
- Other Information
Cuisines: Steakhouse
Price Range : Average