I went in the other day to look for a birthday present for my son. The gal who was working there (I have unfortunately forgotten her name) was very helpful. She was very knowledgeable about several genres of books, and was quite friendly. The only thing I would qualm at was a lot of the books were on the floor, giving the place a rather unorganized feel. But this lady who was working knew where everything was despite the disorder, so that impressed me. Higly recommend these folks.