If your looking for decent customer service you should look elsewhere. The parents own the business but they let their son run it. If you have a comic "pull" box then you should get what you subscribe to, but their son will take your comics and sell them to his friends. The positive is that they are the only comic book store located on the Western side of South Dakota and they have a good selection. If you need comics go early in the morning (right after they open) and usually the mother is running the store and she does a great job of helping you get what you want (on the down side she is a little bit comic ignorant).