Mediocre quality. With them, it's totally hit or miss. Sometimes the haircuts are rather decent, other times (like today) they forget to do something important like cut an entire chunk of hair, even after you remind them that they didn't follow directions. Some of their stylists are good, some are not so good. In Rexburg, you have very few options, especially with no car. If you can avoid this place, I'd recommend to do so. Unfortunately, I live close by and don't want to walk across town to get a haircut. Definitely not your #1 choice though, and especially considering the $14+TIP price. Signed, Fixing my hair at home