We have used Sears repair service for over 10 years. They have always done a great job. We had trouble with our washer. It was washing and then I noticed a burning smell so I turned it off. I called Sears repair service and told them what happened. They gave me a date when they would come out and fix it. The service man came I told him where the washer was and he said OK he was going to be there for a little while repairing it. He was done in like an hour. Thank you Sears repair service man. My laundry is done and I'm happy ��������our washer is working again. Thank you Sears repair service.

The technician was up front on how much the repair was going to cost for our icemaker. He had the parts in the van and was able to repair in minutes. I loved the fact that the service department made a call before to make sure I was going to be home. Then they called the morning of the appointment to make sure I was aware of the time. And they called to let me know he was on his way. It was great to have that kind of communication.

They are great. They come. They diagnose. They repair. If by some chance it might cost more than your extended warranty covers they check for manufacturers warranties to try to save you money. Who else does that? I'm keepin em!

We woke up to a fridge that had no power that was working before we went to bed, and we had guests coming over, Sears online let us schedule a technican that very am, and he arrived on time and stayed until the fridge was fixed and running. Very polite and professional in manner and at least prompt. Good value for the service.

Sears has been doing appliance repairs at our home for years. Their service people are always very pleasant and professional. These guys are really good at what they do. My wife and I are glad that they are out there, waiting to help us when needed.

We were very pleased to receive same day repair for our refrigerator. Junior, the repairman was extremely courteous and knowledgeable. Was in and out. Will definitely use Sears for any future appliance repair.

I had my washer repaired. He showed up on time, worked quickly, and washer worked perfectly when he left.

This was fun....A Sears service tech came out today to "fix" our cook top. He literally took EVERY screw out of it, had no idea what he was looking at, had to call another tech to explain to him how to put it back together, then says to me "Yep, it's broken" and had to order all new circuit boards for it. I am 99% sure he didn't put it back together correctly and it will probably burn our house down or electrocute who ever is using it the first time we turn it on. The best part is that I called Sears customer service and expressed my concerns to them and they said there is nothing they can do until someone happens.

Had to make four appointments already and the technicians have done nothing t repair the washer, really disappointed on the service provided.

Fast, knowledgeable, and courteous, luckily it was nothing serious and He came and fixed it right away

We had two different service techs work on our fridge and dishwasher. Very professional, Very polite, GREAT job, VERY VERY happy with the work.

Repair man was a good communicator as he described the expected function, problem, fix, and waited for me to approve after observing a fixed dryer cycle.