i found them looking for a last resort for my old cat to have the best care. dr neiberg and chris have done wonders for him and they go out of their way to help me since i live far from their office. they truly care, cant state that enough. its not two seconds and next like most vet clinics. they are wonderful and i cant recommend them highly enough. if care for your cat is important, if your cat is a family member, go to them. you will be glad you did.