Sears Parts & Repair Center
827 Lancaster Dr NE, Salem, OR 97301
503-616-2352
PHOTOS AND VIDEOS
REVIEWS Write a Review
04/07/18
Provided by YP.comGot a phone call about 45 minutes before tech coming. He was prompt and very friendly. He put the mower back in the shed and locked up without being asked to. Very satisfied with the service.
11/28/16
Provided by YP.comThe technician called one hour before the appointment so I had plenty of time to get home to meet him. He was on time and quickly diagnosed the problem. A repair cost was quoted before work began and was very reasonable. While working he asked if I had a coupon. I didn't but he told me where I could find one on the internet. My printer was out of ink but he used the coupon code and allowed a 20% discount any way. A splendid deal and a great repair experience.
07/15/16
Provided by YP.comOn time, fast, knowledgeable, curtius and friendly. Kept the area clean the work area up when finished.
07/08/16
Provided by YP.comOk so I'm getting a SUD fault on my Kenmore Elite the repair guy puts in a new pressure switch tests it and it works. He leaves and we try a load it faults again.
I make another appointment wait a week next guy says its not the pressure switch that it is a computer problem needs parts says parts will be here in 3 days.
3 days later and no parts no repair guy I call and the girl at the Philippines call center says the order has been canceled and they don't know why but someone will call within 48hrs.
48hrs later no call so I call the call center in the Philippines again the girl can barely understand what I'm saying so I talk to a supervisor and guess what my order was canceled because they don't make that part anymore.
Wow that's great a disposable $1000 washer thanks Sears.
06/16/16
Provided by YP.comSears was scheduled to send technicians for routine inspection and preventive maintenance for my six Kenmore appliances under their extended warranty program. The technicians arrived on time, got right to work and completed their tasks quickly and efficiently. They were polite, professional and very helpful. I could not have asked for better service.
05/07/16
Provided by YP.comthe appointment was supposed to be n 10 am and 2 pm not after 3 pm I not sure but sears used very reliable not so much the last visits
04/30/16
Provided by YP.comThe Sear's repairman arrived on time and was pleasant...he fixed my stove and gave me some additional operating tips.
04/28/16
Provided by YP.comThe Sear's technician arrived and installed the parts that were ordered for my trash compactor quickly and efficiently. He checked that everything worked. He printed out the paperwork and was able to leave. I am a very pleased with the service and the efficiency of the technician.
01/27/16
Provided by YP.comMike was awesome and always is. My only issue was that I was busy discussing the issue and forgot to give him my 20% off coupon. When I called later, Sears told me it was too late. Not great customer service.
12/06/15
Provided by YP.comKudos to Mike... easy to deal with, he understands the problem of going without a washer / dryer for a long time period so Mike does his best to speed up the process. Mike is top notch, Mike delivers great tech service. Now sears parts supply chain that can be improved... the repair men are not the problem - they can fix problems, but they need the correct parts quicker - getting parts that needs to be addressed. Two to three weeks to get a part seems too long when they are 50 miles away.
11/30/15
Provided by YP.comI have never had such HORRIBLE SERVICE! I have been trying to get my refrigerator repaired since October 16th. It is now November 30th and still not fixed. This is ridiculous! I have to wait another two weeks still for the repairman to come to the house again. I paid for the parts in October. I have reported the poor service to the better business bureau, Sears Corporate Office as well as Kenmore. I will never purchase anything from Sears again!
11/29/15
Provided by YPmobileThe repairman fixed the pump but made an error. I washed a delicate cold water cycle and the clothes were too hot to touch when I opened the door. Several of my articles of clothes were ruined. There is no cold water infused in the wash cycle.
10/24/15
Provided by YPmobileVery fast and courteous repair, knowledgeable repair man! Besides repairing my dishwasher, was given helpful advice on how to clean it monthly.
- General Info
- Although some Sears stores may have closed, we still have appliance repair technicians in and around Salem. Call or click to schedule your repair appointment. Ask about same day/next day availability. We come to you! No need to leave your home. Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, our local techs will repair your appliances no matter where you bought them. We repair most major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops, even riding lawn mowers. We're in your neighborhood, even if a Sears store isn't. Call or visit our website today.
- Hours
- Do you know the hours for this business?
- Categories
- Major Appliance Parts, Appliance Installation, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances
- Neighborhood
- Northeast Salem
- AKA
Sears Appliance Repair
- Other Link
https://www.searshomeservices.com/locations/appliance-repair/or-salem/827-lancaster-dr-ne